Post by jes on Feb 2, 2016 22:34:15 GMT -5
I noticed that my forks were bottoming prematurely while pulling signs after the conclusion of the Eagles Nest Enduro.
To prevent causing any damage, I pulled my forks and shock and took them to the new Factory Connection Suspension shop in Leesburg, FL. There I met with Brad Knight (who moved from the Barrington, New Hampshire shop where he had worked for Factory Connection for the last 9 years) and he asked me a battery of questions, designed to tailor the suspension to me. This is critical since every rider is unique in height, weight, riding style, ability level, terrain ridden and desired performance. For those who aren't familiar with Factory Connection, all six locations are company owned and staffed exclusively by Factory Connection employees. They service KYB, Showa, and WP forks and shocks.
To get the most performance bang for my buck, I decided to have my suspension revalved and completely rebuilt. I had also previously purchased Factory Connection springs based upon my weight (which I hadn't yet installed). Much to their credit, after looking at my answers and speaking with the owner of Factory Connection (who personally writes the shock specs), they determined that based upon my height (6' 4"), I actually needed a shock spring with a heavier spring rate than I had previously purchased on weight alone, and they simply swapped it out for the one I had at no extra cost.
Amazingly, they started working on my forks today and discovered that the oil had leaked completely out of the inner cartridges. This basically relegated my forks to nothing more than a couple of expensive Pogo sticks.
Needless to say, I'm very impressed with my experience to date with Factory Connection. I'll definitely follow-up on this thread after I get my suspension back and reinstalled on my CRF to let everyone know how it performs.